Systems Engineer Level 2

Take a Winning Team to the Next Level

ICS is one of the largest technology service companies in Central New York. We are seeking an individual who can function as a Level 2 Systems Engineer within our Team.

ICS is currently undertaking a diversity hiring initiative and encourages diverse candidates to apply for all open positions.

Why should you consider joining our team?

We’re passionate about creating a great place to work for our employees. We strive to provide great opportunities to learn and grow as a team. We are proud of the work we do and the clients we support.

ICS understands that everyone comes from different backgrounds with different skillsets and is committed to the development and advancement of all employees. We are a highly collaborative organization, and there will be many opportunities to learn from your colleagues and advance your career. ICS offers training and certification programs to help grow your skills.

Work life balance is important to us, and we understand that this “typical” work schedule is not always realistic for every employee. ICS is committed to working with each employee individually to find a schedule that allows them to fulfill their responsibilities outside of work. ICS offers flexible work hours, as well as opportunities to work from home when necessary.

If you enjoy interacting with people, have a passion to make a difference in our communities, and are up for a challenge, we offer the opportunity for a great career within a casual business environment.

Job Description

The primary responsibilities of the Level 2 Systems Engineer include implementing, administering, and supporting Windows systems and applications. We are seeking candidates who are highly focused, comfortable in a collaborative environment, and has excellent listening and critical thinking skills. ICS Level 2 Systems Engineers, generally have 2-4 years of experience. Also candidates who can fulfill the responsibilities of the role will be considered.

Our primary office hours are Monday-Friday from 8:00am-5:00pm with a one-hour lunch break each day. After hours and weekends work may be required occasionally.

Employees must possess a valid driver’s license.

The successful Level 2 Systems Engineer candidate will have the following:

Technical Skills

· Experience implementing and supporting Windows servers, workstations, and applications

o Active Directory, Group Policy, Remote Desktop Services

o Microsoft cloud services (Office 365, Azure AD)

· Experience supporting network infrastructure

o Routers, firewalls, switches, wireless access points, VPN appliances

· Experience with hardware troubleshooting and repair

· Experience with backup software and disaster recovery

· Recommended but not required:

o Experience supporting virtualized environments (VMWare ESX, Microsoft Hyper-V, Citrix)

o Experience with remote management utilities (Maas360, InTune)

Collaborative Skills

· Experience writing and maintaining documentation

· Experience working in a customer-facing role

· Ability to work as part of a team to resolve issues

· Ability to engage with vendor support to resolve specific issues with specialized technologies

Company Description

ICS has been in business since 1986. ICS is backed by ClearLightPartners, a private equity firm. ClearLight invested in ICS to support continued aggressive organic and M&A growth in the business. We are one of Upstate New York’s fastest growing Technology Service Providers with offices in Endicott, Syracuse and Ithaca. ICS was recently ranked as top IT provider in Central New York by the Central New York Business Journal and named one of the top 10 places to work by the Business Journal News Network and BizEvent.

If you meet the above qualifications, have a results-driven personality and a desire to work with an industry leader in IT Solutions, and are the team player that we are looking for, consider joining our team.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour


  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Flexible Schedule
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance


  • Monday to Friday
  • On Call

Work Location:

  • One location

This Job Is Ideal for Someone Who Is:

  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance -- thrives in a high-pressure environment

Company's website:

  • icsnewyork.com

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

Please mention that you come from FreelanceForThem when applying for this job.

Posted 3 months ago

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